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Requesting a test

Adequate information is required to ensure the health and safety of staff and their ability to process samples promptly. Below is some key information to remember when sending a sample.

Mandatory Labelling Criteria

All specimens and request forms must show three unique identifiers;

  • First name
  • Family name
  • Date of birth

NB: We place a high priority on patient safety, therefore samples/requests where full names are substituted by initials will be treated as per the Sample Acceptance Policy and may lead to a delay in your results.

In addition, the following information may also be supplied;

  • Date and time written on blood tube
  • Hospital number
  • NHS number
  • Gender

Request forms should give details of the requestor and the location;

  • Internal request - location (ward code) and clinician details/code.
  • External request - address label/surgeryand GP details.

Request forms should be dated and signed by those taking the specimen.

 

Some other useful tips to remember when ordering tests are;

  • Be clear and legible and label specimens correctly e.g. John Smith NOT J Smith.
  • Fill the blood specimen bottles to the mark. Short specimens cannot be handled automatically which causes delays.
  • Avoid haemolysis. Green and blue needles are standard. Orange needles are available for patients where it may be difficult to obtain a specimen e.g. children. Please be aware that haemolysis is more likely to occur with orange needles.
  • We appreciate there are times when you need to call us to add tests to a specimen we have already received. Please be aware that it takes time to add the tests, locate the specimen, run through the analyser again, etc.
  • Use urine monovette tubes with borate preservative for urine microbiology (but note these are unsuitable for chemistry tests and cytology urines. For chemistry and cytology they would need a separate specimen).

For more information on sample requirements, view our Specimen Acceptance Policy or view the safety notice on the Health and Safety Executive website